Shipping and delivery

Instant Digital Downloads

All Vortex Studio products are digital products and are delivered electronically.

Once payment has been successfully completed and confirmed, customers will receive instant access to their purchased product through:

  • A download link
  • Email delivery
  • Secure online access

Most products are delivered immediately after checkout. In some cases, delivery may take a few minutes depending on payment processing times.

Delivery Download Policy

Upon successful payment, customers will receive immediate access to download their purchased digital products.

Download links are provided directly after checkout and may also be sent to the customer’s email address.

Customers are encouraged to download and save their purchased files immediately after receiving access.

Access & Availability

Vortex Studio aims to ensure continuous access to digital products; however, we do not guarantee permanent hosting or lifetime download availability unless explicitly stated.

Customers are responsible for safely storing their downloaded files after purchase.

Failed or Missing Downloads

If your download link does not work or you do not receive access to your product, please contact Vortex Studio support within 7 days of purchase for assistance.

Unauthorized Sharing

All digital downloads are licensed for personal use only.

Customers may not:

  • Share download links publicly
  • Resell or redistribute files
  • Upload products to third-party platforms
  • Copy or reproduce products for commercial purposes

Violation of this policy may result in revoked access and possible legal action.

Download Issues

If you experience any issues accessing or downloading your purchase, please contact Vortex Studio support for assistance.

Customer Responsibility

Customers are responsible for providing a valid email address and ensuring their device is compatible with downloadable digital products.

Vortex Studio is not responsible for delays caused by incorrect customer information, internet issues, or third-party payment providers.